Right Path VA

Invoicing & Claims Management

The Invoicing Challenge

Most NDIS providers spend 5-8 hours per week on invoicing alone. Between participant details, service codes, pricing rates, and submission processes – mistakes are inevitable. Even one error can trigger claim rejection, payment delays of weeks, and cash flow problems.

How We Solve It

We’ve perfected NDIS invoicing through systematic processes and deep compliance knowledge. Every invoice we create includes accurate participant details, correct service codes, current pricing, and proper documentation. We track submissions, follow up on payments, and flag any issues immediately.

Incorrect or incomplete NDIS invoices cost providers millions annually in payment delays and claim rejections. Right Path VA specializes in accurate, compliant NDIS invoicing that gets processed and paid on time. We handle every aspect of your billing workflow, from invoice creation to payment tracking.

WHAT CAN WE OFFER FOR YOU

Our Services

Invoice Creation & Submission

  • Accurate invoice creation with all required NDIS details
  • Participant information verification
  • Service code accuracy confirmation
  • Pricing alignment with current NDIS rates
  • Multi-channel submission (NDIA portal, plan managers, self-managed)

Service Booking Management

  • PRODA service booking creation and management
  • Booking updates as participant plans change
  • Service delivery tracking
  • Booking closure and reconciliation

Claims Processing & Tracking

  • Invoice submission via appropriate channels
  • Payment status monitoring
  • Claim rejection analysis
  • Corrected invoice resubmission
  • Payment verification and reconciliation

Financial Reporting

  • Monthly invoicing summaries
  • Outstanding claims tracking
  • Payment received confirmation
  • Cash flow reporting
  • Budget utilization analysis

Invoice Accuracy Audit

  • Review of participant information
  • Service code validation
  • Pricing rate verification
  • Documentation completeness check
  • Compliance with NDIS pricing limits

The Numbers That Matter

Our clients experience:

  • 99.2% invoice approval rate (vs. industry average of 92%)
  • Average payment processing: 2-3 business days
  • Reduced administrative time: 6-8 hours saved per week
  • Improved cash flow: Faster, more predictable payments”

Key Benefits

Fewer Claim Rejections:

 Accurate invoicing gets approved first time

Proper documentation and tracking accelerates payments

We handle invoicing so your team focuses on care

Predictable, timely payments improve business stability

All invoices meet NDIS standards and pricing rules

For any questions or assistance